UCP Mentors Case Study
Tags: Client | Document Scanning | Non Profit | Oregon
DocuDriven Helps UCP Mentors Transition to Digital Files
Project Overview
- Pages Digitized: 400,000+
- File Drawers Scanned: 131
- Scanning Location: On-site
- Cost: Best competitive price
- Timeline: Ahead of schedule
Table of Contents
Challenge
In the fall of 2021, UCP Mentors transitioned into UCP from a previous organization that relied heavily on paper documentation for customer files. Recognizing the need for improved access to these files and aiming to minimize office visits for paperwork retrieval, UCP Mentors sought to digitize their records. Their goals included:
- Freeing up valuable office space
- Streamlining document management
- Enhancing accessibility to customer files
Solution
UCP Mentors evaluated multiple vendors to find a solution that was not only affordable but also professional and communicative. They discovered that DocuDriven stood out as the only company willing to perform an on-site assessment of their project. After engaging with the DocuDriven team, UCP Mentors decided to proceed with on-site digitization, which proved to be cost-effective.
Lynda Wilson, UCP Oregon Administrative Assistant, stated, “DocuDriven was by far the best option. Having open discussions on what we wanted and what they should do going forward every step of the way was very reassuring.”
"We are very happy with DocuDriven's final product. Bruce and his staff were very nice and easy to get along with."
Lynda Wilson
UCP Oregon0
Administrative Assistant
Result
DocuDriven executed the digitization project seamlessly, ensuring that normal office functions continued without interruption. “Many of our staff didn’t realize they were there for the first couple of weeks,” Wilson noted. The team maintained consistent communication through weekly check-ins, providing updates on the digitization progress.
Ultimately, DocuDriven completed the project ahead of schedule, and Wilson expressed satisfaction with the outcome: “Everything was done well and we have had no problems with any of it.”
Bruce Randall, CEO of DocuDriven, praised UCP Mentors for their role in facilitating a smooth process: “UCP Mentors helped make the process easy with their existing organizational processes and communication skills.”
The DocuDriven Difference
When asked about the decision to choose DocuDriven, Wilson highlighted their unique approach: “We chose DocuDriven because they were the only company that could come out and look at the files for a better estimate.” Additionally, their on-site digitization allowed UCP to maintain access to files during the process.
Wilson appreciated the professionalism and friendliness of the DocuDriven staff, stating, “If they had any questions, they would make sure they understood exactly what we meant.”
"DocuDriven was by far the best option."
Lynda Wilson
UCP Oregon
Administrative Assistant
About DocuDriven
DocuDriven is a Business Process Optimization (BPO) company specializing in data and document management, based in Vancouver, Washington. We offer tailored products and services designed to enhance your organization’s business processes, available both on-site and remotely.